Accessibility

Accessibility statement for windsor-forest.ac.uk, bca.ac.uk, langley.ac.uk and strodes-windsor.ac.uk

This accessibility statement applies to windsor-forest.ac.uk, langley.ac.uk and strodes-windsor.ac.uk

This website is run by The Windsor Forest Colleges Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• respects the rights of workers to join, form or not to join workers organisations including trades unions;

• change colours, contrast levels and fonts

• zoom in up to 300% without the text spilling off the screen

• navigate most of the website using just a keyboard

• navigate most of the website using speech recognition software

• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Tawk.to chat – Buttons do not have discernible text – This relates to the Tawk.to chat box, this is a third party issue, and does not negatively impact on the user experience and does not offer a service that cannot be found through alternative means; email, and telephone.

• Tawk.to chat – <svg> elements with an img role must have an alternative text – This relates to the Tawk.to chat box, this is a third party issue, and does not negatively impact on the user experience and does not offer a service that cannot be found through alternative means; email, and telephone.

• Items related to specific pages highlighted in our January 17th site audit and detailed below

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email [email protected]

• call 01753 793000

We’ll consider your request and get back to you within 2 days.

If you cannot view the maps on our sites, call or email us for directions.

• email [email protected]

• call 01753 793000

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Daniel Fairbairn, Group Director Digital and Innovation, via [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide additional support for people who are D/deaf, hearing impaired or have a speech impediment.

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter, or additional support.

Please contact us for more information –

Visiting BCA and/or Langley – Emma de Goede, Head of ALS, [email protected] and [email protected]

Visiting Strode’s College – Allison Hiskett, Learning Support Manager, [email protected] and [email protected]

Visiting Windsor College – Debbie Garcia, Learning Support Manager, [email protected] and [email protected]

Technical information about this website’s accessibility

The Windsor Forest Colleges Group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance of a third party chat plugin listed below. All other aspects of the sites meet AA standard unless explicitly listed in the section ‘Non-accessible content’ listed below (as last assessed on 9th December 2022 [full site scan], and January 17th 2023 [selected pages, manual review])

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Accessibility problem

Tawk.to chat – Buttons do not have discernible text – This relates to the Tawk.to chat box, this is a third party issue, and does not negatively impact on the user experience and does not offer a service that cannot be found through alternative means; email, and telephone. Tawk.to chat – <svg> elements with an img role must have an alternative text – This relates to the Tawk.to chat box, this is a third party issue, and does not negatively impact on the user experience and does not offer a service that cannot be found through alternative means; email, and telephone.

At this time, the tawk.to widget is fully level one (A) compliant and also satisfies some level two (AA) requirements. More information can be found at https://help.tawk.to/article/is-tawk-to-wcag-compliant [last accessed 21/12/22]

We are committed to providing websites that are accessible to all visitors. 

Disproportionate burden

Interactive chat

As above, our interactive chat does not fully meet the requirements of the Web Content Accessibility Guidelines version 2.1 AA standard.

Our chat function is built and hosted through third party software and styled to look like our website.

We’ve assessed the cost of fixing the issues with Tawk.to navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in February 2024. At this time, the tawk.to widget is fully level one (A) compliant and also satisfies some level two (AA) requirements. More information can be found at https://help.tawk.to/article/is-tawk-to-wcag-compliant [last accessed 21/12/22]

Disproportionate burden statement – https://www.windsor-forest.ac.uk/accessibility/disproportionate-burden/

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.  However, we believe that all PDFs currently published meet accessibility requirements.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 21/12/22. It was last reviewed on 16/5/23.

This website was last tested automatically on 9/12/22. The test was carried out by itineris (https://www.itineris.co.uk/).
The last manual review was 17/1/23. The test was carried out by internal accessibility specialists.

This sites web developers itineris ensured that the site was accessible at the point of “project delivery”, where the point of delivery for this site was 28th November 2022, and deliver “accessible websites from [itineris’] side (content excluded) at point of delivery”, where the point of delivery for this site was 28th November 2022.

The Marketing team at the Windsor Forest Colleges Group continue to update and maintain accessible content via the website.

This accessibility statement was completed by the Marketing department at The Windsor Forest Colleges Group.

The Windsor Forest Colleges Group websites have been designed to be equally accessible to all web users. This statement gives information about accessibility features, and levels of conformance to industry standards.

Technical advice for access

Access Keys

Access keys are keyboard shortcuts that provide links to important areas of the site. This website uses the UK Government recommended access keys.

AccessAble

The AccessAble website for disabled people provides free access guide information for shops, services, hotels, pubs, restaurants, universities, colleges, schools, doctors, dentists and hospitals across the UK. AccessAble access guides to goods and services have been specifically designed to answer the everyday questions of disabled people, their assistants, carers, family and friends. The aim is to use access information to empower people to break down the barriers to full inclusion within the community. The Windsor Forest Colleges Group Access Guide provides free detailed access information for disabled people in our venues. All access information has been collected in person by AccessAble’s team of surveyors. Use AccessAble to make direct enquiries about the access of our venues and decide whether they will be accessible to your individual needs.

BrowseAloud

BrowseAloud is a free tool that speech enables website content. It offers a practical website access service to people with reading difficulties and those who find it easier to listen to, rather than read the content of our website.

It assists in the navigation of our website for the following sections of the population:

• Those with low literacy and reading skills

• Those where English is not the first language

• Dyslexic people

• Those with mild visual impairment

Download BrowseAloud

Accessibility Help

For more accessibility help online please look at My web my way from the BBC, a comprehensive guide and resource for making the web easier to use for everyone.

Feedback

The Windsor Forest Colleges Group welcomes your feedback and suggestions for improvement to our website. Please send your comments to [email protected]